01What can I do for free without limits?+
Use the platform, create projects and integrations, connect systems and data, explore and map fields, define conditions and save different configurations. This preparation is free, even if you never activate an integration for ongoing live operation.
02How does the Starter plan work?+
Starter costs €1 per active integration per month. Activate up to two integrations per team at the same time, with one manual start per day and a maximum of one hour runtime per day. If you try to activate another integration after reaching the integration limit, you receive a notice and an upgrade suggestion. Configuration and platform testing remain free.
03When do I start paying?+
Paid usage begins when you activate an integration, starting at €1 per active integration per month on Starter. The available plans are shown during activation. Creating and configuring integrations and testing the platform remain free.
04Does an active integration consume AI tokens?+
Executing a finished integration does not itself need AI tokens. AI is used for setup and for creating the IOnbrix configuration schema, without an AI or token quota.
05Does the price increase with every record or execution?+
No. Your price depends on the selected plan and active integrations. Flex and Enterprise include unlimited data volume without volume-based extra charges or artificial execution limits or throttling. Starter has the stated start and runtime limits. Actual throughput depends on the connected systems, their API limits and the processing involved.
06What counts as an integration?+
A one-way data flow from a source to a target with mapping and rules. A to B and B to A are two integrations. Activation is paid regardless of the environment. Configuration and platform testing remain free.
07How is the Enterprise price calculated?+
The displayed monthly price per active integration is calculated from the annual package at full capacity: up to 200 integrations for €99,000 per year equals €41.25 per integration per month. Adding 100, 200 or 300 integrations gives €35.83, €33.13 or €31.50 at full package utilisation. Billing is annual. With fewer active integrations, the effective price per active integration is higher.
08Is hosting included?+
Yes. Hosting on Microsoft Azure is included in the listed onflAI prices. Fees charged by source and target systems, third-party licences and external transaction costs are separate.
09How can I cancel?+
Cancel your subscription at any time, effective at the end of the current contract period. The minimum term is one period: a month or a year depending on the plan. Integrations remain active until the end of the paid period.
10Is registration really free?+
Yes. Create your account for free, configure integrations and test the platform. Active integrations start at €1 per integration per month on Starter: up to two simultaneously active integrations per team, one manual start per day and a maximum of one hour runtime per day.
11Are external system costs included?+
The onflAI price covers the platform features in your selected plan. Fees for your source and target systems, third-party licences and external transactions are billed separately.
12What happens with special requirements?+
We work with you to define special requirements, including connections, governance and support. Where needed, you receive a tailored proposal for the agreed scope.