USE CASE · OPERATIONS

From order to shipment: connect shop, ERP and logistics.

An order should not move forward through copying, exports and follow-up emails. Start by describing the desired data flow between shop, ERP and logistics, then split it into reviewable connections.

Business workflow for planning · Editorial: onflAI / IOnbrix GmbH · Updated:

Choose a clear starting point

For example, create an ERP order from a paid and approved shop order. Decide whether payment status, stock release or a manual review should trigger the business process.

Products need more than a name

Product code, quantity, unit, price and delivery address need explicit mappings. Decide which system owns product and stock data and what should happen if a product code is unknown.

Separate the individual flows

Shop → ERP, ERP → logistics and shipment status → shop are different data flows. Assess each separately. Three systems do not automatically count as a single billable integration.

Implement with control in onflAI

For each confirmed connection, onflAI supports configuration, mapping and AI validation. Responsible people review the rules and approve execution. Status and errors support operations. Connector availability and system permissions need prior verification.

Plan for exceptions

Test duplicate orders, partial quantities, cancellations and unavailable products. Assign responsibility for corrections. Passing configuration validation does not replace business acceptance testing.

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